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Sales/Shop Manager Vacancy

Responsible for overseeing the daily operations of a food retail shop, ensuring exceptional customer service, efficient store management, and achieving sales and profitability targets.


  1. Store Operations:

    • Manage and coordinate all activities within the retail shop, including inventory management, product placement, and visual merchandising.
    • Ensure the store is clean, organized, and well-maintained.
    • Handle customer inquiries, complaints, and resolve any issues in a professional and timely manner.
  2. Staff Management:

    • Recruit, train, and supervise store staff, including sales associates and cashier personnel.
    • Set work schedules, assign tasks, and monitor employee performance.
    • Conduct regular performance evaluations and provide feedback to staff.
  3. Sales and Customer Service:

    • Drive sales through effective merchandising and promotional strategies.
    • Foster a customer-focused environment by providing excellent service and addressing customer needs and concerns.
    • Monitor and analyze sales data to identify trends and opportunities for improvement.
  4. Inventory and Supply Chain Management:

    • Maintain optimal inventory levels and track product shelf life.
    • Place orders with suppliers and manage stock deliveries.
    • Implement inventory control procedures to minimize shrinkage and waste.
  5. Financial Management:

    • Develop and manage the store budget, including cost control and expense monitoring.
    • Set pricing strategies in line with company guidelines to optimize profit margins.
    • Prepare and analyze financial reports.
  6. Compliance and Safety:

    • Ensure compliance with all relevant laws, regulations, and company policies.
    • Maintain a safe and secure environment for both employees and customers.
    • Handle all aspects of health and safety protocols.
  7. Marketing and Promotions:

    • Plan and execute marketing campaigns and promotions to attract and retain customers.
    • Collaborate with the marketing department to create advertising materials.


  • Proven experience in a retail management role, preferably in the food retail industry.
  • Strong leadership and communication skills.
  • Excellent customer service and interpersonal skills.
  • Proficiency in inventory management and financial analysis.
  • Knowledge of food safety and hygiene standards.
  • Familiarity with point-of-sale (POS) systems and other retail software.
  • Strong problem-solving abilities and attention to detail.

Working Hours:


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Sample Cooked Meal will only be ready 24hrs after order is placed and will be delivered along the rest of your shopping. Click "OK" if you still like to add item to cart.